Integrations
Shiprocket and Shopify Integration
A Shiprocket–Shopify integration imports Shopify orders into Shiprocket, creates shipments with the chosen courier, and sends tracking numbers and delivery status back to Shopify so customers are notified automatically. Shiprocket offers a standard channel connection; custom work adds your own rules.
Key Facts
| Standard connection | Shiprocket's built-in Shopify channel |
|---|---|
| What syncs | Orders, weights and dimensions, tracking numbers, fulfilment status, COD remittance |
| Custom rules | Courier choice by pincode or weight, NDR handling, WhatsApp updates, returns flows |
| Accounting link | COD remittances and shipping charges can post to Tally |
| Typical effort | Hours for the standard channel; 1–3 weeks for custom rules |
Beyond the standard channel
- Automatic courier selection based on cost and past delivery success by pincode.
- Non-delivery reports (NDR) sent to customers on WhatsApp to reattempt delivery.
- COD remittance reconciliation against orders.
See delivery and logistics apps.
Frequently Asked Questions
Do tracking updates reach customers automatically?
Yes, fulfilment with tracking syncs back to Shopify, which notifies customers; WhatsApp updates need an extra step.
Can returns be managed too?
Yes, Shiprocket supports return shipments; the refund in Shopify and accounts still needs a defined process.
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