Integrations
Google Sheets and WhatsApp Integration
A Google Sheets–WhatsApp integration sends approved WhatsApp template messages to rows in a sheet, such as fee reminders, appointment confirmations or dispatch updates, and writes the delivery status back to the sheet. It is a practical automation for teams already running a process in a spreadsheet.
Key Facts
| Sheets side | Google Sheets API with a fixed layout and a status column |
|---|---|
| WhatsApp side | Cloud API with approved templates and variables mapped to columns |
| Status back | Sent, delivered, read or failed, with timestamps |
| Safeguards | Opt-in column, daily sending limits, no duplicate sends |
| Typical effort | Days to 2 weeks |
How it works
- A row is marked ready, for example a due date reached.
- The integration sends the template with that row's values.
- Delivery status is written back to the row.
- Replies can be routed to a shared inbox.
When to move beyond a sheet
If several people edit the sheet and mistakes send wrong messages, a small internal tool with validation is safer. See internal tools.
Frequently Asked Questions
Can I send to people who have not opted in?
No. Keep an opt-in column and send only to those who agreed.
Is there a sending limit?
Meta applies messaging limits that increase as your number builds a good quality rating.
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